Frequently Asked Questions
Find answers to common questions about our cleaning services
You can book an appointment through our website by visiting the Appointment page, calling us at 204-505-8118, or emailing us at royal.akinsgroup@gmail.com. We'll work with you to find a time that fits your schedule.
We use eco-friendly, non-toxic cleaning products that are safe for your family, pets, and the environment. Our green cleaning solutions are just as effective as traditional chemicals without the harmful side effects.
No, you don't need to be home. Many of our clients provide us with a key or access code. We are fully insured and bonded, and all our team members undergo thorough background checks for your peace of mind.
The duration depends on the size of your space and the type of cleaning service. A standard residential cleaning for a 2-bedroom home typically takes 2-3 hours. Deep cleaning and move-out services may take longer.
We require at least 24 hours notice for cancellations or rescheduling. Cancellations made with less than 24 hours notice may be subject to a cancellation fee.
Yes, Royal Express Cleaning is fully insured and bonded. This means you are protected in the unlikely event of any damage during our cleaning service.
Yes, we bring all necessary cleaning equipment and supplies. However, if you have specific products you prefer us to use, we are happy to accommodate your preferences.
We primarily serve the Winnipeg metropolitan area including surrounding communities. Contact us to confirm service availability in your specific location.
Still Have Questions?
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